Delivery and Returns Policy
FREE 28 day exchange*
*You can return any item for exchange within 28 days and we will gladly exchange the item free of charge less our delivery charge. All we ask is that you send the items back unused in their original condition with all the original packaging.
You can return any item for refund within 28 days and we will offer a refund less £5.00 admin re-stocking fee. All we ask is that you send the items back unused in their original condition with all the original packaging.
You will need to arrange the delivery of your return and we recommend that you use an insured and recorded delivery method. Please note that you will be responsible for the costs of returning the goods to us unless we delivered the item to you in error or the item is faulty.
Who do we use to deliver your order?
Your order will be delivered by DPD or Royal Mail.
Additional points to note
- Our 28 day returns policy does not affect your statutory right to cancel as mentioned in the Terms & Conditions.
- All returns must be sent back to us at our contact address unless otherwise stated.
- All delivery timescales are subject to stock availability.
- Please note that we are unable to deliver to PO Boxes on any of our delivery services.
- Terms & Conditions Apply.